TO: SOHO Science Operations Team FROM: Piet Martens, ESA SOC DATE: 28 January 1997 SUBJ: Communications with the FOT Since the beginning of the mission there has been a policy that contacts between the SOHO experiment team members and the FOT should go through one of the SOC's, except in well defined emergency situations, or early morning NRT requests during normal operations. Recently there have been several instances where experiment team members have contacted the FOT directly, resulting in unneccessary diversions or work for the FOT and the SOCs. During the last maneuver there was even an instance where someone walked into the MOR while the FOT was executing a spacecraft maneuver. To prevent more of these occurrences we request that you direct all your future communications with the FOT through the SOC's. A SOC or ECS operator is always available during working hours, and home and cellular phone numbers are available. The FOT has been instructed by its management to continue to provide quality support for the experiment teams, but to refer communi- cations from experiment teams in first instance back to the SOC, except for the agreed emergencies. EMAIL AND PHONE LISTINGS: ------------------------ SOC Office Tel: 301-286-8985 (prime phone with answering machine) 301-286-1496 (backup phone -- no answering machine) 301-344-8803 (backup phone with international capability) no answering machine) Email: soc@soc.nascom.nasa.gov HOME PHONE BEEPER ------------- ---------- Laura Allen 410-672-7189 301-303-7317 Piet Martens 301-657-6240 301-966-9028